Yes. Head Spa operates by appointment only, and reservations are made online. We recommend booking in advance, especially for weekends or appointments involving multiple guests. Same-day availability may be offered when our schedule permits.

Please arrive approximately five minutes before your appointment. If the entrance is locked, our staff may still be attending to other guests. The door will be unlocked shortly before your scheduled appointment.

Yes. Head Spa welcomes couples, friends, families, and small groups of up to four guests at the same time, subject to availability. For group arrangements, please contact us with your preferred date, time, number of guests, and occasion. Advance planning is recommended so we can coordinate appointments and staffing.

Appointments canceled at least 24 hours in advance may be canceled without charge. Cancellations made within 24 hours of the appointment are subject to a fee equal to 50% of the scheduled service price. Please review our Booking & Cancellation Policy for complete details.

Shared parking is available in front of Head Spa. Metered street parking is also available along South King Street, with free metered parking on Sundays and applicable holidays. Please observe posted parking signs and restrictions.

Head Spa is located on South King Street in Honolulu, outside Waikīkī. Driving from central Waikīkī typically takes approximately 10 to 15 minutes, depending on traffic and your starting location. Uber, Lyft, and taxis are convenient transportation options.

For questions or assistance, please text us at 808-954-0083 or email contact@headspahonolulu.com. Text messaging is preferred because our staff may be attending to guests during treatments. We will respond as soon as possible.

No. You can arrive with your hair unwashed. Cleansing is part of our head spa treatments, so there’s no need to shampoo beforehand.

Yes. We recommend avoiding heavy gels, waxes, hairsprays, and other styling products before your appointment. Arriving with minimal product buildup allows your therapist to focus on the scalp and hair care included in your treatment.

Comfortable clothing with an open or loose neckline is recommended. Please remove necklaces and earrings before your treatment. A spa wrap is available if you would prefer to change.

If you have long hair, please brush or gently comb through it before arriving to remove tangles. This helps minimize time spent detangling during your appointment and allows your therapist to concentrate on your scalp treatment.

Our head spa treatments require access to the scalp for cleansing and massage. We recommend removing extensions or undoing styles that prevent access before your appointment. If you’re unsure whether your hairstyle can be accommodated, please contact us before booking.

We recommend waiting at least one week after coloring or perming your hair before receiving a head spa treatment. If your stylist has provided different aftercare instructions, please follow those recommendations.

Your hair will be washed during your head spa treatment. Hair dryers and sample hair care products are available for you to dry your hair afterward. If you’d prefer a professional finish, you can book a Simple Blow Dry as an additional service.

Some treatments may be appropriate during pregnancy, but individual circumstances and treatment components can vary. We recommend consulting your healthcare provider before booking and contacting Head Spa to discuss the service you’re considering.

Please contact us before booking if you have psoriasis, eczema, significant scalp irritation, or another active scalp condition. Treatments should not be performed over open wounds or active lesions. Depending on your condition, we may recommend postponing your appointment or seeking guidance from your healthcare provider.

We recommend postponing treatment if you have consumed alcohol, are feeling unwell, or have an active scalp infection, open wounds, or significant irritation. Certain medical conditions and recent surgical procedures may also require additional precautions. If you have health concerns, please consult your healthcare provider and contact us before booking.

Yes. Head Spa offers The Teen Refresh, a treatment designed for younger guests. Please review the service details and contact us if you have questions about age requirements or booking arrangements.

You’re welcome to take photographs, but please respect the privacy of other guests and staff. Avoid including anyone in your photographs without their permission. During your treatment, we encourage you to put your phone aside and enjoy the experience without interruptions.

Our services vary in duration, products, and treatment components. If you’re uncertain which treatment is appropriate for you, please contact us before booking. We can help clarify the differences between services and what each appointment includes.